We ship all over the world via UPS or US Express mail. Your order will be processed and shipped out to and delivery should take about 3-5 business days for US and Canadian orders and 7-14 business days for International orders. Shipping charges are calculated by the online ordering system and included in your total purchase amount. International shipping charges may be adjusted as needed. You may review the below international shipping policy for details.
We guarantee your complete satisfaction with a 30-day money-back unconditional guarantee. Shipping charges are not refundable since they are nonrefundable to us.
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We ship all over the world via USPS. Your order delivery should take an estimated 3-5 business days for US orders or an estimated 7-20 business days for International orders. Shipping charges are calculated by the online ordering system and included in your total purchase amount. International shipping charges may be adjusted as needed. You may review the below international shipping policy for details
Shipping Policy - (Please use your street address instead of a P.O. Box. P.O. Box orders may be delayed due to manual order processing and delivery is not guaranteed.) Orders are shipped all over the world via trackable USPS.
USA Address - Standard delivery to USA addresses is carried out via trackable USPS (3-5 days) and has a base rate of $6.95. An International Military address (FPO/APO) is considered a USA address and is shipped via USPS at local USA rates.
International Address - Standard Delivery to a non-USA address is carried out via trackable USPS (7-20 days) and has a base rate of $17.95. IMPORTANT NOTICE: International laws and guidelines are constantly changing. It is the customer's responsibility to know their country's policies before ordering and the customer assumes all risks associated with the importation process. Products may be restricted by your specific country and may be confiscated by your country's customs department. ProWhite is not responsible for products that have been confiscated during import and these orders are not eligible for refund to the customer unless the products are returned to our offices. Products shipped internationally may incur customs or VAT charges by your specific country. These charges have not been included in your original purchase price and may be collected by your postal service during or prior to delivery of your order. ProWhite is not responsible for your country's customs duties / VAT charges or for products that have been confiscated by your county's customs agency.
We do not do not accept requests for custom shipping carriers to international addresses. The most cost effective method is used to assure fast and dependable delivery of your order to your specific address. International orders may incur additional import duties or surcharges by your own government at time of delivery as required by your country's specific regulations.
Our secure Internet ordering system calculates your order total with actual shipping charges based upon your selections so you know exactly how much you are spending.